{"id":11196,"date":"2020-03-28T23:08:35","date_gmt":"2020-03-28T23:08:35","guid":{"rendered":"https:\/\/iptvquest.com\/?page_id=11196"},"modified":"2020-03-28T23:10:15","modified_gmt":"2020-03-28T23:10:15","slug":"11196-2","status":"publish","type":"page","link":"https:\/\/iptvquest.com\/en\/11196-2\/","title":{"rendered":""},"content":{"rendered":"
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Frequently Asked Questions & Policies<\/span><\/h6>
On this page we have added a set of frequently asked questions and problems that can help answer your questions.
\nIn addition, this page will be constantly updated and new items will be added.
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How to install IPTV on Smart TV<\/span><\/i><\/a><\/h4><\/div>
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First, What Are the Supported Devices?<\/h5>\n

The supported brands, for now, are LG and Samsung, but SIPTV is also available on STB MAG, Android TV, and Amazon Fire TV devices.
\nThe app doesn\u2019t come with the purchase of any of these devices, though. You\u2019ll still have to download it and install it on your device. Read on to see how.<\/p>\n

Download the Smart IPTV App<\/h5>\n

The Smart IPTV app should be available on the app stores of the devices mentioned above. Make sure your Smart TV has an internet connection first, and then go to the home page of your TV. The app store should be one of the options there.
\nThen, search for \u201cSmart IPTV\u201d and download it to your TV. If the app is not on the main screen, search for it in \u201cAll Apps\u201d or \u201cUpdates.\u201d Download and installation shouldn\u2019t take too long.
\nWhen you open the app, it should display a MAC address. Note this down on your phone or a piece of paper.
\nNote that you may try the app for 7 days for free. After which, you\u2019ll have to pay a one-time activation fee.<\/p>\n

Upload Your M3U Playlist<\/a> File<\/h5>\n

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Next, use any device connected to the internet and go to this address: http:\/\/siptv.eu\/mylist\/\u00a0<\/a>Under \u201cUpload local IPTV playlist File or external playlist URL with auto-update,\u201d put in the MAC address you noted earlier. Then, upload your playlist file or enter the M3U playlist URL provided by IPTVQUEST SHOP<\/a>.
\nFinish the process and go back to your Smart TV. Close the app and restart it; the SIPTV channels should now be available.<\/p>\n

Activate Your App<\/h5>\n

You\u2019ll only get to enjoy these channels and the features of IPTV for 7 days unless you pay the activation fee. To do that, return to the siptv.eu page you visited earlier. Then, navigate to the Activation page, or you can click this link: https:\/\/siptv.eu\/activation\/<\/a>.
\nThe fee is 5.49 EUR for each device or TV, and you can either pay via PayPal, Card, or Bank Transfer, Prepaid & Cash, E-Wallet. Like in the previous step, you\u2019ll also have to input the MAC address you noted plus your email.
\nYou can also make a manual payment by choosing from one of the options provided. You\u2019ll have to provide your MAC address by emailing it and the payment confirmation ID to info@siptv.app. An alternative method is to note down the MAC address in the Comments area of the payment form.
\nDo note, however, that the activation process isn\u2019t automatic this way. Hence, it can take up to 48 hours. You\u2019ll have to wait for the confirmation email to see if they\u2019ve received your payment and processed the activation.
\nAfter you\u2019ve done these steps, you should now be able to enjoy your Smart IPTV service!<\/p>\n

Common Problems With Downloading or Installing<\/h5>\n

Sometimes, though, things won\u2019t go the way we want it to. The process seems simple enough, but many users still encounter some issues at some point. Here are the common ones and the fixes to them.<\/p>\n

\u201cThere\u2019s No Smart IPTV App on the App Store\u201d<\/h5>\n

First, check if your device is compatible with this service. If yes and it\u2019s still not on the app store, there are a couple of workarounds you can do.
\nThe Samsung Italian app store, for example, doesn\u2019t have this app anymore. One way to still use the app is to sign up in another country\u2019s Smart TV Services and then download the app.
\nAmazon has also removed the app in their app store, but you can still install the app by downloading its APK in the Downloader app. Then, follow these instructions on\u00a0how to sideload APK files<\/a>\u00a0on your device.<\/p>\n

\u201cMy SIPTV App Mac Address Changed\u201d<\/h5>\n

There\u2019s nothing to worry about here! There are 2 MAC addresses in each TV: WiFi and Ethernet. When you switch to another connection, the activation of the second MAC address is automatic. You only have to restart the app to continue using it.<\/p>\n

\u201cI Get Error Messages with My Playlist\u201d<\/h5>\n

If your playlist works on other devices and not on your Smart TV, try this Example test list<\/a>. If it works, the problem is with your playlist.
\nMake sure that all the stream links in your playlist are working. Then, check if your TV supports the codecs. Each model supports different stream formats; check with the manufacturer for more information.<\/p>\n

\u201cI Get Error Messages When Using the App\u201d<\/h5>\n

Sometimes, you may also encounter error messages like, \u201cno playlist uploaded,\u201d \u201ccheck playlist URL,\u201d or such. When that happens, try using the example test list again. If it works, check your playlist for errors.
\nThe URL you provided should be a direct link. You may also try downloading it and then uploading it as a static playlist.
\nIf you get, \u201ccheck playlist URL,\u201d try turning off your device, waiting 1 minute, and then turning it back on. Reducing the size of your playlist might also be able to solve this problem.<\/p>\n

Learn More About IPTV<\/h5>\n

\u201cHow do I install and use my SIPTV app?\u201d This guide should help you resolve any issues you have. Feel free to dig in and explore the app as well, to configure your TV the way you want.
\nIPTVQUEST is the next generation of television programming, and it offers far more advantages than the traditional methods of delivery. You get to enjoy higher quality programs, and you get only the content you want.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

PC\/MAC (VLC Software)<\/span><\/i><\/a><\/h4><\/div>
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1- Download VLC ( Download URL\u00a0https:\/\/www.videolan.org\/vlc\/index.html<\/a>)<\/p>\n

2 \u2013 Open VLC Player<\/p>\n

3- Go to\u00a0Media<\/strong>\u00a0->\u00a0Open Network stream.<\/strong><\/p>\n

4- \u00a0Add your Subscription URL we sent to you and press play<\/p>\n

5-\u00a0Wait till all the Channels load (this may take some time)<\/p>\n

Choose a Channel and enjoy the show<\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Apple (iPhone\/iPad\/Apple TV)<\/span><\/i><\/a><\/h4><\/div>
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Using iPlay TV<\/strong><\/p>\n

Step 1\u00a0Download iPlayTV from AppStore<\/a>
\nStep 2 Upload our M3U Url to iPlay TV
\nNow you can enjoy our IPTV playlist<\/p>\n

Using\u00a0GSE SMART IPTV PRO<\/strong><\/p>\n

1- Download GSE SMART IPTV PRO<\/a><\/p>\n

2- Go to the app and\u00a0Click \u2018Accept\u2019 EULA rule<\/p>\n

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3-\u00a0Click \u2018Setting\u2019 on left top corner<\/span><\/p>\n

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4-\u00a0Find and click \u2018Remote Playlists\u2019 menu<\/p>\n

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5-\u00a0Click \u2018+\u2019 button to add IPTV provider<\/p>\n

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6- Click \u2018Add M3U URL\u2019<\/p>\n

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Can I return the product after purchase?<\/span><\/i><\/a><\/h4><\/div>
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